Policy on Returns and Refunds
- 30-Day Money Back Guarantee: We are committed to your satisfaction and offer a 100% money-back guarantee within 30 days of purchase. If you’re not satisfied with your purchase, we’ll refund the purchase price or exchange the product under the following conditions:
- The item must be unworn, unwashed, and unused, with original packaging.
- Proof of purchase is required, and for defective items, photographic evidence may be necessary.
- Refunds will be issued via the original payment method within 5-7 business days upon receipt of the returned item meeting the specified conditions.
- Returns may be rejected if products are used or in unsalable condition.
- Acceptance of Returns from the United States:
- We accept returns from the United States.
- Customers can return products either in-store or by mail.
- Return labels for defective products can be downloaded or printed at no cost.
- Customer Remorse:
- Customers have 30 days to return products in new condition.
- No restocking fee is applied.
- Return shipping is free for both defective products and customer remorse.
- Refund and Exchange Policy:
- All items are made to order and non-returnable unless defective.
- Defective items will be replaced with identical items of the same size.
- We do not accept returns for laundered shirts.
- Damaged or Faulty Items:
- Corrective action will be taken for faulty items, including refunds or replacements.
- Pre-paid return shipping labels will be provided for incorrect items.
- Late or Missing Refunds:
- If a refund hasn’t been received, customers should check their bank account and contact their credit card company.
- Contact us if further assistance is needed.
- Clearance & Final Sale Items:
- Only regular priced items are eligible for refunds; sale items are non-refundable unless defective.
- Shipping:
- Orders are shipped to the address provided in PayPal, so accuracy is crucial.
- Shipping costs are non-refundable, and return shipping costs are deducted from refunds.
- Delivery times may vary, and late deliveries do not qualify for refunds.
- Customer Support: For further assistance, please contact us at [email protected]
Adress: 21 Sovereign Way, Hutchinson Island, Florida, 34949
We value your satisfaction and strive to provide the best possible customer service.